Signer's Guide to Joining a Stavvy Meeting

Everything Signers will need to know to join Meetings through Stavvy!

WHAT YOU'LL NEED

Non-expired, government-issued ID (passport, state ID, or driver's license)

 Computer with access to email, video camera, and microphone

Smartphone with a camera (For ID verification)

 Quiet Space with a stable, reliable internet connection

PRE-MEETING STEPS 

• Turn off VPN 
• Open the email from Stavvy with the subject line: Remote Signing with [Host Name]
• From a computer with access to a microphone/camera, click the Go to Signer Portal button within the email

• Click Submit on the tab that opens with your email address pre-populated

• You will then be directed to a page that will require you to enter a 6-digit code that will be sent to you via email for security purposes.
  • The email title will be: Welcome to Stavvy!

• Next, enter your phone number to receive a verification code via text or voice call 
  • Follow the steps in this article to change your country code if needed 
• Enter the six-digit code 
  
  • • Click Continue

• Save your Recovery Code in a safe location
  • Click the checkbox to confirm
  • Click Continue 

JOINING THE MEETING

• Upon signing into Stavvy you are brought to your Signer Portal 
  • Click Join meeting at the top of the page 

• Test your video, audio, and internet speed
  • Closed captions can be turned on if needed
• Click Next

• Once the Meeting is started by the Notary, you will select if it is just you signing, or if there are multiple signers joining from one device.
  • If multiple signers are using the same device to complete the documents, you will select I am signing with another person on this device 
  • If it will be just yourself signing, select I am the only person signing on this device.

• Click the check box above the Join meeting button to consent to the ESIGN agreement
  • Click Join meeting when ready 
    • If the notary has not yet joined the meeting, you will remain on this page 

DURING THE MEETING

• First, the Notary/Host of the meeting will walk you through Credential Analysis which will contain  Knowledge-Based Authentication and ID Verification.
•  For ID Verification, you will need to input your phone number and will receive a text message with a link to upload a photo of your valid government ID.
• For signers who cannot receive text messages, after they enter a phone number they will have the option to complete the ID verification using a QR code
  • You will be redirected to a site on your phone browser to complete the ID verification.
    • Once you have completed the ID Verification, the meeting host will send the Knowledge-Based Authentication. While taking the Knowledge-Based Authentication (KBA), you will first input your:
      • Street address
      • Zip code
      • The last 4 digits of your Social Security number
      • Date of birth.
    • You will then be asked 5 questions based on your credit history and public records.
      • You need to get 4 out of 5 correct within two minutes. If you fail the first time, you will have a second chance.

    

• Once your identity has been successfully verified, your meeting host will walk you through the process of signing your documents 
  • Note: If you are multiple signers on the same device, note that you will click between your names at the top left when applying the appropriate signature(s) (See below)

• When complete, the Notary will either end the Meeting, or you can click the Leave Meeting button on the bottom right side of the screen