Instructions for Notaries to Run a Meeting in Stavvy
BEFORE THE MEETING
- Once a meeting is created, you’ll receive an email invitation to the meeting with the option to add it to your calendar
- Log into Stavvy at connect.stavvy.com and find the Meeting under Upcoming Meetings
- Prepare documents for electronic signing ahead of time
NOTE: VPNs must be turned off ahead of joining a meeting
STARTING THE MEETING
- Click Join to start the meeting
- When prompted, click Allow to give Stavvy access to your camera and microphone (required to start the meeting)
- Option to turn on Closed Captions
- Check your internet speed
- Confirm you are not using a VPN
- Click Start Meeting to begin the Meeting
If at any time the audio or visual communication deteriorates to the point where you are unable to understand and continuously communicate with the signer to the best of your ability- let the signer know that you are ending the session due to connection issues. On the bottom center of the screen, press the End Meeting button. In the popup on your screen, press “end meeting.”
Confirming Signer's Identity
- To start things off, verify your client's identity using KBA and ID Verification
- To initiate this process, click Verify
- For a detailed look at the process, review:
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Signer Verification Experience: Notary View
- Click here to review the Signer's view
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Signer Verification Experience: Notary View
- For a detailed look at the process, review:
- To initiate this process, click Verify
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- If you select, Personally Known you will be prompted to confirm that you do personally know this signer.
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- Note: the Electronic Notary Journal will reflect you have manually approved this signer's identity
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- If you select, Personally Known you will be prompted to confirm that you do personally know this signer.
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Signing/Notarizing Documents
- To start the signing, click the document(s) on the left
- Next click Start Signing at the top of the signing window
- Note: Signers cannot see the documents on their screen until you have clicked Start Signing
- Next, the signer will be prompted to review the E-Sign Consent Disclosure if you have this compliance feature enabled in Organization Settings
If annotations need adjusting during the meeting, click HERE
- Turn the Drag and Drop Annotations button ON if you'd like to move any annotations while in the Meeting.
- Be sure to turn OFF to resume signing
- Once signing is complete, you can end the meeting by clicking the red End Meeting button at the bottom right of the meeting window
Watch Demonstration Below:
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