Attorney/Firm Foreclosure Overview

Follow this Guide to the Foreclosure orders/files process from the perspective of the Attorney/Firm

Foreclosure Process in Stavvy

1. Initial Order Creation

• From the left-hand panel, select Order
• Select the + Create New button on the top left-hand corner
  • Under Servicing, check Non-Customer Facing
  • Select the Servicer or invite a new servicer to connect

• When creating new Orders, enter the following:
  • Loan number
  • First Legal Deadline
  • Urgency 
  • Property Address
  • Additional Instructions

• Next, upload Foreclosure Documents to be reviewed by the Servicer/Lender
  • Drag or upload documents from your computer
  • Check Notary needed if the documents will be notarized
  • Add description and option to update SLA timeframe to 2-5 business days

• Once reviewed, click Create Order
  • Lender/Servicer receives an email notification that the file is ready for review

2. Servicer/Lender Review

• Servicer/Lender will conduct an initial document review
• If no revisions are needed, they will Approve the Documents
  • The Status of the Document(s) will read "Ready"
• If revisions are needed, they will Add Comments to the Documents 
  • The status of the Document(s) will read Revisions Requested 

3. Revising Documents

If revisions are requested by the Servicer/Lender, from the left-hand panel, click on Files

• Search by the Loan Number or Address
• Click on the Documents tab
• Click "View" on the documents that have revisions requested and review the comments
  • Note: Revisions cannot be made to the original document
• Make changes to Documents on your computer and upload the revised Document using the same name as the original Document

• • • Unless the servicer sends another request for revisions, this process is done. The Servicer/Lender will receive notification that new Documents are ready for review and will either accept or send back with more comments
    Servicer/Lender Foreclosure Order Review