Review this guide for troubleshooting scenarios and best practices
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During ID upload signers should enter the country of the ID they have not the country they are currently in
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An international phone number can be used to join the Stavvy meeting
- Review our Can a signer use an international phone number? article for more information
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Any US phone number can be used to populate the QR code for ID upload
- If the signer does not have a US phone number, best practices are to enter a number belonging to someone they know. The notary may even provide the office number in this instance.
- Once entered, there will be the option to scan a QR code, and complete the ID verification using wifi on your phone.
- If the signer does not have a US phone number, best practices are to enter a number belonging to someone they know. The notary may even provide the office number in this instance.
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A US Social Security Number is required to generate KBA questions as questions are pulled from US credit history and public records
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