2025 Support Team Holiday Schedule

We are committed to providing excellent customer service year-round. However, on certain holidays, our support team may be unavailable or have limited hours of operation. Below is the holiday schedule for our Customer Support team, including full closures and modified hours.

Upcoming Holiday Schedule

New Year's Day

• Date: Wednesday, January 1, 2025
• Support Hours: Closed

Martin Luther King Jr. Day

• Date: Monday, January 20, 2025
• Support Hours: Regular hours (Open)

Presidents' Day

• Date: Monday, February 17, 2025
• Support Hours: Regular hours (Open)

Patriots Day

• Date: Monday, April 21, 2025
• Support Hours: Regular hours (Open)

Memorial Day

• Date: Monday, May 26, 2025
• Support Hours: Closed

Junteenth

• Date: Thursday, June 19, 2025
• Support Hours: Regular hours (Open)

Independence Day

• Date: Friday, July 4, 2025
• Support Hours: Closed

Labor Day

• Date: Monday, September 1, 2025
• Support Hours: Closed

Columbus & Indigenous Peoples' Day

• Date: Monday, October 13, 2025
• Support Hours: Regular hours (Open)

Veterans Day

• Date: Tuesday, November 11, 2025
• Support Hours: Regular hours (Open)

Day before Thanksgiving

• Date: Wednesday, November 26, 2025
• Support Hours: Limited hours (8:00 AM – 4:00 PM EST)

Thanksgiving Day

• Date: Thursday, November 27, 2025
• Support Hours: Closed

Day after Thanksgiving

• Date: Friday, November 28, 2025
• Support Hours: Regular hours (Open)

Christmas Eve

• Date: Wednesday, December 24, 2025
• Support Hours: Limited hours (8:00 AM – 1:00 PM EST)

Christmas Day

• Date: Thursday, December 25, 2025
• Support Hours: Closed

New Year's Eve

• Date: Wednesday, December 31, 2025
• Support Hours: Limited hours (8:00 AM – 4:00 PM EST)

How to Reach Us on Holidays

For urgent matters during the holidays when our support team is unavailable, we recommend:

• Checking our FAQ section for common troubleshooting solutions.
• Submitting a support ticket through our Help Center. Our team will respond as soon as possible during our next business day.

Regular Support Hours:

• Monday to Friday: 8:00 AM – 8:00 PM (Eastern Time)
• Saturday and Sunday: Closed

We appreciate your understanding and look forward to assisting you throughout the year!