Is your IdenTrust Digital Certificate about to Expire? Read this guide!
Please note that Identrust is a 3rd party and Stavvy doesn't have access or visibility into your account.
My Certificate Has Expired
You will need to apply for a new certificate. Please visit our help article HERE to learn how!
My Certificate Has Not Expired
If your certificate will expire in the next 90 days, please follow this guide on the Identrust help center.
Once your certificate is renewed, you will need to upload the new certificate from your computer to your Stavvy Notary Profile.
- Export the non-encrypted version of the certificate.
- For Windows, this is the Signing version.
- For Mac, the version that doesn't say encrypted.
- Login to connect.stavvy.com
- Click your Name in the upper right and then Settings
- Click the Notary tab
- Click the Digital Certificate step
- Click Replace Certificate
- Upload the new certificate
- Enter the certificate password. Note: You created this when you exported the certificate, not your Identrust account password.
- Click Upload Certificate
- Send an email to support@stavvy.com to have your profile re-approved.
For additional questions on certificate renewal, you can find IdenTrust's FAQ page HERE. If you have any questions about your certificate renewal, please reach out to IdenTrust directly:
Phone: 1 (888) 339-8904
Email: Support@IdenTrust.com
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