Review our best practices to ensure a successful meeting with Stavvy!

Mobile devices are not recommended for Meetings. 

REQUIRED EQUIPMENT & SOFTWARE

• Non-expired, government-issued ID (passport, state ID, or driver’s license)
• Smartphone with a camera (to be used for ID verification)
• Quiet space with a stable, reliable internet connection (Avoid Hotspots)
• Computer with access to your email inbox, a video camera, and a microphone
• Computer with a minimum 4 GB of RAM (8 GB is recommended)
  • The minimum device size supported is 768 pixels x 1024 pixels, which equates to an iPad mini. Any smaller devices are not recommended.
• Operating System that supports the most up-to-date Chrome Browser (our recommended browser)

SUGGESTED PRACTICES AHEAD OF MEETING

• Run a device and network test  
• Run an internet speed test (speed should be over 30MB)
• Update your browser to the latest version
• Clear Cookies & Cache
• VPNs must be turned off ahead of joining a meeting
• Google Chrome is the recommended browser for Stavvy. 
  • Download the most recent version of Google Chrome here.

SETTING UP CAMERA & MIC ACCESS

Operating System:

PC / WINDOWS

• Close any other application that may be, or have been, accessing your video camera prior to joining the meeting.

MAC

• Navigate to System Preferences > Security & Privacy > Privacy.
• Select the “Camera” & “Microphone” icons on the left side.
• Checkmark the browser you are using for the meeting on the right side (if not already selected).
• Close the browser application for these changes to take effect.

 

Browser:

• Google Chrome / Microsoft Edge
• Mozilla Firefox
• Safari

 

GOOGLE CHROME or MICROSOFT EDGE

• When prompted, click Allow.
  
  

 

• If you receive an error, click the camera button in the top right corner, select the always allow... option, and click Done.