A dedicated Stavvy Concierge Team will support Rate transactions involving third-party notaries, enhancing the eClose experience by reducing title preparation tasks and improving collaboration.
Note: These changes do not apply to seller-side eClosings.
Starting June 11th, the Stavvy Concierge Team will:
- Schedule closing meetings with title and borrowers
- Create meeting invites in Stavvy
- Ensure borrowers understand eClosing and how to use Stavvy
- Secure notary services
- Provide status updates via email
- Annotate title documents
- Monitor the closing meeting
- Review signature locations post-meeting
- Mark orders complete in Stavvy
Your team will continue to:
- Review lender documents for accuracy
- Upload title documents to Stavvy
- eSign necessary documents
- Confirm borrowers' questions are answered before the meeting
For support, contact us at support@stavvy.com or use the chat function in our platform.
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