We are committed to providing excellent customer service year-round. However, on certain holidays, our support team may be unavailable or have limited hours of operation. Below is the holiday schedule for our Customer Support team, including full closures and modified hours.
Upcoming Holiday Schedule
New Year's Day
- Date: Thursday, January 1, 2026
- Support Hours: Closed
Martin Luther King Jr. Day
- Date: Monday, January 19, 2026
- Support Hours: Regular hours (Open)
Presidents' Day
- Date: Monday, February 16, 2026
- Support Hours: Regular hours (Open)
Memorial Day
- Date: Monday, May 25, 2026
- Support Hours: Closed
Independence Day
- Date: Friday, July 3, 2026
- Support Hours: Closed
Labor Day
- Date: Monday, September 7, 2026
- Support Hours: Closed
Day before Thanksgiving
- Date: Wednesday, November 25, 2026
- Support Hours: Limited hours (8:00 AM – 1:00 PM EST)
Thanksgiving Day
- Date: Thursday, November 26, 2026
- Support Hours: Closed
Day after Thanksgiving
- Date: Friday, November 27, 2026
- Support Hours: Regular hours (Open)
Christmas Eve
- Date: Thursday, December 24, 2026
- Support Hours: Closed
Christmas Day
- Date: Friday, December 25, 2026
- Support Hours: Closed
New Year's Eve
- Date: Thursday, December 31, 2026
- Support Hours: Limited hours (8:00 AM – 4:00 PM EST)
New Year's Day
- Date: Friday, January 1, 2027
- Support Hours: Closed
How to Reach Us on Holidays
For urgent matters during the holidays when our support team is unavailable, we recommend:
- Checking our FAQ section for common troubleshooting solutions.
- Submit a support ticket through our Help Center. Our team will respond as soon as possible during our next business day.
Regular Support Hours
- Monday to Friday: 8:00 AM – 8:00 PM (Eastern Time)
- Saturday and Sunday: Closed
We appreciate your understanding and look forward to assisting you throughout the year!
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