FAQs

Signer Portal

• How can a signer access the Signer Portal?
• Stuck on the "Tasks" page (Signer Portal)
• Features of the Stavvy Signer Portal

Meetings

• Downloading Documents in Stavvy

Documents

• Printing Documents
• Reviewing Documents Before Meeting
• How to Download Documents (Notary Signing Service)
• Document Signing Types
• How to View and Update Certificate Validations in Adobe Acrobat
• Document Statuses

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General

• Troubleshooting: The 'I Agree' Checkbox is Missing on the Account Setup Page
• Understanding Email Aliasing: Which Providers Support email+alias@provider.com?
• New Annotation Editor (October 22, 2024)
• Document Annotation Templates

FAQs

• 2026 Support Team Holiday Schedule
• How to Clear Browser Cache, History, and Cookies
• How do I make updates to a signer's name?
• Quick Links for Borrower Preparation
• Changing the Phone Number for Multi-Factor Authentication (MFA)
• 2024 Support Team Holiday Schedule

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