FAQs
- 2026 Support Team Holiday Schedule
- How to Clear Browser Cache, History, and Cookies
- How do I make updates to a signer's name?
- Quick Links for Borrower Preparation
- Changing the Phone Number for Multi-Factor Authentication (MFA)
- 2024 Support Team Holiday Schedule
- Mobile Devices: Clearing Browser History, Cookies, and Cache
- Resizing Signature and Initials Annotations
- Edit Document Annotations
- Handling Capacity Signatures: Shortening Signature Lines with Designations (e.g., Trustee, POA)
- Stavvy Notification Library
- I'm trying to login to Stavvy and got an "Oops! Something went wrong" error message.
- Can a signer use an international phone number?
- How Can I Easily Find My Downloaded IdenTrust Certificate on My Computer?
- What do I do if my signature is too long?
- What should I do if my document is missing annotations?
- What is the difference between a User and an Admin in Stavvy?
- Notary Meeting Retention Policy
- Notary Signing Service FAQ
- Notary Signing Service Overview
- Document Preview and Signing Windows (Signer Walkthrough)
- Stavvy Domain and IP Whitelisting
- How Can I Easily Find my Purchased IdenTrust Certificate in My Browser?
- Lender Troubleshooting Best Practices
- How Do I Reset My Stavvy Password?
- How can Signers Access Signed Documents?
- Required vs. Optional Fields in a Stavvy Signing Meeting
- RON vs Signing Meeting
- Trouble Accessing a Stavvy Meeting?
- Understanding the Stavvy Audit Trail