FAQs
- 2025 Support Team Holiday Schedule
- How to Clear Browser Cache, History, and Cookies
- Moving Annotations on a Document AFTER a Meeting
- Changing Attendee from a Signer to an Observer
- How do I make updates to a signer's name?
- How can I update the signature on my eSign packet?
- ID Verification Walkthrough - IPEN Signer
- Quick Links for Borrower Preparation
- Stavvy Meeting Experience - RON and Signing Meetings
- Reviewing Documents Before Meeting
- 2024 Support Team Holiday Schedule
- Mobile Devices: Clearing Browser History, Cookies, and Cache
- Resizing Signature and Initials Annotations
- International Signer Troubleshooting
- Edit Document Annotations
- Signing as a Power of Attorney (POA)
- How to Download Documents (Notary Signing Service)
- Can I make changes to my Exemplar Document?
- Hybrid eClose FAQ
- How can a signer access the Signer Portal?
- Document Signing Types
- Stavvy Notification Library
- I'm trying to login to Stavvy and got an "Oops! Something went wrong" error message.
- Stuck on the "Tasks" page (Signer Portal)
- Can a signer use an international phone number?
- How Can I Easily Find My Downloaded IdenTrust Certificate on My Computer?
- What if my KBA or ID says "Not Verified"?
- Signer ID Verification Requirements
- What do I do if my signature is too long?
- Potential Signer Verification Results