Follow this guide to see how a Signer can access their signed documents after a meeting has ended.
Immediately After Meeting
Once the Notary has ended the meeting, the Signer will have the option to download their documents.
- Click the Back to Meeting Details link
- Under Sign Documents, click Download Documents.
- The download request will begin processing, indicated by the Preparing download message in the lower right corner.
- A window will pop-up asking where you want to save the downloaded files.
Download Later
If the Signer wants to access the Signer Portal at a later time, they can do so by following this link: https://connect.stavvy.com/signer/portal
- The Signer Portal will ask for the Signer's email address.
- Next, a code will be sent to the Signer's email. The Signer will add their code and will be able to log into the Signer Portal.
- Once logged in, if the meeting is recent the documents can be found on the homepage. If it is an older meeting, the signer will click Tasks in the upper right corner and find the documents under the Completed tab.
If further assistance is needed, please click the Help button in the lower right corner to chat with a member of our support team.
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