Please take a look at the signer verification experience from the Signer perspective below.
Signer Verification (ID Scan & KBA)
- Once the notary initiates Signer Verification, this modal will display for the signer to input their phone number to receive a text with a link to the ID scan process:
- Once they have successfully uploaded their ID, the Signer will see this message and may click Continue:
- Clicking Continue will take the Signer to the KBA section. The Signer must successfully enter the data points below to generate KBA questions.
- The Signer must answer 5 KBA questions in 2 minutes. The remaining time will display in the upper right corner:
- Once all five questions have been answered, the Signer will return to the meeting:
Getting Removed from a Meeting
In the event the notary decides to remove the Signer from the meeting, for whatever reason, the Signer will receive a message within the meeting notifying them of this, and has 10 seconds until they are officially removed:
Once removed from the meeting, the Signer will see this page, which includes a message that they have been removed:
Signing Documents
Once the notary decides to pass the Signer for verification, a green banner will appear at the top of the signer's screen that reads: "Your Identity has been verified." Additionally, when the notary initiates signing, a message will display notifying the Signer.
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