Follow these steps to reassign a rejected Order
- If an Order you created is rejected by the connected vendor you will receive a Stavvy notification as well as an email regarding this rejection
- Reach out to the vendor via phone or email to confirm that they meant to reject this Order, it's possible that they did this in error and it needs to be reassigned back to them
- Click on the linked File from the notification, and find the rejected Order under Details > Orders
If reassigning to a new vendor
- Click the 3 dots to the right of the Order to reopen the Order, and then use the same button to reassign it to a different vendor
- Once the new vendor is selected, click Reassign Order
- The reassigned vendor will be notified via email and Stavvy notification
If assigning back to the same vendor
- Click the 3 dots to the right of the Order to reopen the Order
- Use Stavvy Messages to send notification to the Vendor that this has been reopened and can now be accepted by them
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