Troubleshooting
- Camera and Microphone Not Working? Here's How to Fix It
- Troubleshooting White or Blank Screen Issues
- Signer 2 Cannot Start Signing: How to Switch Signers
- 📷 Troubleshooting: Signer Sees a Black Screen for ID Photo
- Adjusting Photo Resolution for ID Upload (Android Device)
- What happens if I do not click the End Meeting button?
- Correcting Document Annotations: Adjusting Fields That Overlap or Run Off the Page
- Troubleshooting: Audio and/or Video Access Denied
- I can't see updates for my Signer's ID Verification!
- Signer can't complete ID verification because "Storage is Full"
- I received an "Ah Snap" or "Oh Snap" message while trying to verify my identity.
- What if my KBA or ID says "Not Verified"?
- Why don't I see all signers in the meeting?
- What if an Observer Does Not Join My Meeting?
- Troubleshooting the KBA
- Loss Mitigation RON Meetings