Servicer/Lender Foreclosure Order Overview

Follow this Guide to the Foreclosure orders process from the perspective of the Servicer/Lender.

Foreclosure Process in Stavvy

1. Initial Order review - Servicer/Lender

• Order is Created/Assigned
  • Once an Order is created by the Attorney/Firm and assigned to your account, your account admins will be notified via email
  • Click on the link in the notification email to access the Order
  • OR, within Stavvy: from the left-hand panel, select Orders > Servicing > Pending, and find the appropriate address listed
• Click Accept on the Order
• Click on the Documents tab
• To review the Order click the Actions button and select Review  from the dropdown 

2. Conduct initial document review

• If no changes are needed, select Approve under Quality Control Review on the left to move forward
• If revisions or corrections are needed
  • Go to the Comments on the top right of the screen and select +Add
  • Drag the marker and place where corrections are required, in the text box advise what needs to be corrected

• Once all comments are added, under Quality Control Review on the left, select Request Revisions and then submit
• The Attorney/Firm will receive a Revisions Requested notification.
• Attorney/Firm will revise the documents and upload the modified version
  • Notification of the revised documents will be sent to your account
• You will review the new documents and check off Approve under Quality Control Review
• If needed, a Meeting can be scheduled to sign and notarize the documents
  
  

3. Foreclosure Meeting

• To create the Foreclosure Meeting
  
  • Go to the Meetings tab and click the +Add meeting button
  • Or click Create at the top right of the Files page and select Meeting
  • Select RON
• You will be brought to the Create Closing screen.
  • Modification will be selected as the Meeting Type

• Select meeting time, date, and select the document(s) from the file to add 

• Add notary and all signers, once all parties are added select Create and send invites
• Place all annotations for notary and signers on the document
• At this time the Servicer/Lender can initiate the meeting via the Join button on the top right of the screen or by the email invitation
• Once Meeting has been completed, the document(s) will show as finalized, and the documents and the audit trail will be available for download.

4. Mark Order as Complete

• Once the Meeting is complete and documents are finalized, head back to the Order page
• Under the Details tab, click Mark as Complete